Dexcom G6 Android app recall: unexpected app termination

What happened

A software defect in version v1.15.0 of the G6 Android app can cause the app to terminate unexpectedly, which may result in the user not receiving estimated glucose values, alarms, alerts or notifications. This could result in the missed detection of a hyperglycemic or hypoglycemic event, protentional resulting in severe hyperglycemia, diabetic ketoacidosis (DKA), or hyperosmolar hyperglycemic state (HHS).

Who may be affected

• People using a product, model, software version, lot, or UDI listed in the affected-products table and official FDA record.
• A mention of the device family does not mean every unit is affected. Compare the identifiers on your product with the official source.

What to do

Affected products and models

Distribution

This product was distributed throughout the US. G6 Android US v1.15.0 SW11678 G6 and G6 Pro Android app release has been halted <1% rollout after this issue was identified. Please see the attached consignee data for additional details.

Units affected

See official FDA record

Category

Continuous glucose monitors

Timeline

1. Aug 28, 2025

   Recall initiated

   Date recorded by the FDA.

2. Oct 30, 2025

   Posted by FDA

   The recall event appeared in the FDA source.

3. Oct 8, 2026

   Last checked

   MedWatcher last reconciled this record with the openFDA export.